Refund policy

Eligibility for Returns & Exchanges

  • Return Window
    Returns or exchanges must be initiated within 30 days of the original purchase date (based on delivery confirmation).

  • Item Condition
    Items must be unworn, unwashed, undamaged, and returned in their original condition with all tags and packaging intact. All returns are inspected upon arrival.

  • Proof of Purchase
    A valid order number, receipt, or confirmation email is required.

  • Non-Returnable Items
    For hygiene and production reasons, the following are final sale and not eligible for return or exchange:

    • Underwear, swimwear, socks, or earrings

    • Personalized or custom items

    • Items marked Final Sale

    Sale or clearance items may be eligible for exchange only, not refunds.

How to Start a Return

  1. Request Authorization
    Contact us at info@yosoclothing.com or through our website’s return portal with your order number and reason for return.

  2. Ship Your Item
    Securely package the item in its original packaging and ship it to:

    YOSO Clothing
    4241 SE Federal Hwy
    Stuart, FL 34997

    Customers are responsible for return shipping unless the item is defective or incorrect.

  3. Inspection & Processing
    Once received and approved, refunds or exchanges are processed within 7–10 business days.

Refunds

  • Refunds are issued to the original payment method.

  • Original shipping fees are non-refundable, unless the return is due to our error.

  • Please allow 5–10 business days for your bank or card provider to post the refund.

Exchanges

  • Exchanges may be requested for a different size, color, or style.

  • Exchanges are subject to inventory availability.

  • If the requested item is unavailable, a refund will be issued instead.

  • Customers cover return shipping; YOSO Clothing covers shipping for the replacement item (U.S. domestic orders only).

Defective or Incorrect Items

If your order arrives defective, damaged, or incorrect, please contact us within 7 days of delivery.
We will cover return shipping and provide a replacement or full refund at no additional cost.

International Returns

  • International customers are responsible for all return shipping, duties, and taxes.

  • International shipping fees are non-refundable.

Additional Notes

  • Returns that do not meet the criteria outlined above may be refused.

  • While U.S. law does not require retailers to accept returns, YOSO Clothing offers this policy to ensure customer satisfaction.

  • This policy may be updated at any time. The version active at the time of purchase will apply.

Need Help?

Contact our support team at info@yosoclothing.com
We’re committed to making your experience with YOSO Clothing exceptional.